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- Best Practices for Monitoring Multifamily Properties Part II - Site Inspection & Property Management Evaluation
Best Practices for Monitoring Multifamily Properties Part II - Site Inspection & Property Management Evaluation
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LIVE WEBCAST
Thursday, March 20, 2025
2:00 - 3:30 PM EDT
Sierra Heights Apartments, LP is among the weakest multifamily projects in your tax credit portfolio. You recently added the asset to 'watch list' status due to a sharp decline in occupancy and operating deficits (Best Practices Part I webcast). Of course, a back-office desk review of financial statements and operating reports is only part of the big picture, right?
Site visits can reveal many clues about a property’s operational troubles and potential corrective actions. If you have limited experience conducting site visits to evaluate multifamily assets and property operations, this training is for you. Join Vinnie Viola, principal of Birch Island Real Estate Consulting, for a 90-minute training that offers a framework for conducting multifamily site visits. Vinnie shares his asset manager’s perspective of a typical two-part site visit, which includes a property physical inspection and evaluations of property and maintenance staff and their policies and procedures.
Training Agenda
Segment 1 - Property Physical Inspection
Segment 2 - Evaluation of Staff and Processes
A) Property Management Evaluation
Is This Training for Me?
Vinnie offers his seasoned asset manager’s perspective in this important introductory training for multifamily professionals. So if you’re new to multifamily housing with limited experience conducting site visits, this webcast will expand your working knowledge of property physical inspections and evaluation framework of site staff and processes that guide daily operations. The training targets:
About the Presenter
Vinnie Viola is Principal of Birch Island Real Estate Consulting, LLC. His company provides asset management consulting services and trainings to owners, developers, operators and investors of multifamily housing funded with Low-Income Housing Tax Credit (LIHTC) equity. With 30+ years of broad experience, Vinnie has worked in for-profit, government and not-for-profit organizations that invest in, manage and regulate affordable housing. His resume includes ten years in various leadership roles at Boston Financial Investment Management and Boston Capital, through which he gained expertise with asset management best practices and IRS' Section 42 program. He has asset managed thousands of rental units in hundreds of investment partnerships, comprising over $1 billion in investor contributed equity. Over his career, Vinnie has conducted hundreds of site visits on behalf of investors, public housing authorities and for-profit and non-profit developer clients. From November 2019 to January 2023, he served as Director of Asset Management at Madison Park Development Corporation located in Boston, MA. Vinnie earned a BA in Geography from the University of Massachusetts, Boston and a Master of Public Affairs from the University of Texas, Dallas. He also completed a certificate in Real Estate Finance from Boston University's Metropolitan College.
Thursday, March 20, 2025
2:00 - 3:30 PM EDT
Sierra Heights Apartments, LP is among the weakest multifamily projects in your tax credit portfolio. You recently added the asset to 'watch list' status due to a sharp decline in occupancy and operating deficits (Best Practices Part I webcast). Of course, a back-office desk review of financial statements and operating reports is only part of the big picture, right?
Site visits can reveal many clues about a property’s operational troubles and potential corrective actions. If you have limited experience conducting site visits to evaluate multifamily assets and property operations, this training is for you. Join Vinnie Viola, principal of Birch Island Real Estate Consulting, for a 90-minute training that offers a framework for conducting multifamily site visits. Vinnie shares his asset manager’s perspective of a typical two-part site visit, which includes a property physical inspection and evaluations of property and maintenance staff and their policies and procedures.
Training Agenda
Segment 1 - Property Physical Inspection
- Methodology
- Overview of LIHTC Project Inspections and UPCS
- Deferred Maintenance in Perspective
Segment 2 - Evaluation of Staff and Processes
A) Property Management Evaluation
- Administrative / leasing staff and FTEs
- Management office
- Rent collections
- Marketing and retention
- Leasing
- Compliance
- Resident service
- Maintenance staff and FTEs
- Maintenance workshop and inventory
- Contracted services
- Work orders
- Preventive maintenance
- Capital planning
- Unit turnover
Is This Training for Me?
Vinnie offers his seasoned asset manager’s perspective in this important introductory training for multifamily professionals. So if you’re new to multifamily housing with limited experience conducting site visits, this webcast will expand your working knowledge of property physical inspections and evaluation framework of site staff and processes that guide daily operations. The training targets:
- Multifamily asset managers and analysts with portfolio oversight responsibilities
- Entry-level property management staff
- Corporate staff at property management companies that want a site-level operations perspective
- Others that want to learn the basics for evaluating multifamily properties
About the Presenter
Vinnie Viola is Principal of Birch Island Real Estate Consulting, LLC. His company provides asset management consulting services and trainings to owners, developers, operators and investors of multifamily housing funded with Low-Income Housing Tax Credit (LIHTC) equity. With 30+ years of broad experience, Vinnie has worked in for-profit, government and not-for-profit organizations that invest in, manage and regulate affordable housing. His resume includes ten years in various leadership roles at Boston Financial Investment Management and Boston Capital, through which he gained expertise with asset management best practices and IRS' Section 42 program. He has asset managed thousands of rental units in hundreds of investment partnerships, comprising over $1 billion in investor contributed equity. Over his career, Vinnie has conducted hundreds of site visits on behalf of investors, public housing authorities and for-profit and non-profit developer clients. From November 2019 to January 2023, he served as Director of Asset Management at Madison Park Development Corporation located in Boston, MA. Vinnie earned a BA in Geography from the University of Massachusetts, Boston and a Master of Public Affairs from the University of Texas, Dallas. He also completed a certificate in Real Estate Finance from Boston University's Metropolitan College.