LIVE WEBCAST
Tuesday, December 2, 2025
2:00 - 3:30 pm EDT
About This Training
You recently joined Canyon Tax Credit Capital as a multifamily asset manager. Your new portfolio consists of 50 tax credit partnerships in various life cycle phases. On day one, you eyeballed the portfolio summary report and noticed declining operating trends at Sierra Heights Apartments, LP. Yet the former asset manager had rated the property an ‘A’ in the prior quarter. Your intuition tells you something’s not right. So the question is, what financial statements and operating reports will you gather for your desk review? What story will you tell the investor in the coming quarter’s watch list report? Seasoned asset managers routinely deal with challenged properties such as Sierra Heights. But, if you’re new to multifamily housing, this Best Practices Part I training is for you. Join Vinnie Viola, principal of Birch Island Real Estate Consulting, for this 90-minute introductory-level training that gets into the weeds— that is, picks apart financial statements and reports— to troubleshoot multifamily property operations.
Agenda:
- Asking rents vs. maximum LIHTC rents
- Income statement and budget variances
- Debt service coverage ratio and expense coverage ratio
- Balance sheet and working capital
- Rent collection and bad debt
- Occupancy- physical vs. economic
- Unit availability- what’s on the ready line?
- Watch list ratings in a nut shell
- Asset management action plan
- Sample Property Operations Dashboard (spreadsheet)
Should I Attend This Training?
Vinnie offers an asset manager's perspective for this introductory level training. If you're new to multifamily housing with limited experience evaluating operations and analyzing financials, this webcast will expand your working knowledge of rental property operations and key performance metrics. This webcast is ideal for:
- Junior asset managers
- Property management staff with limited operations experience
- Developers with little experience tracking asset performance
- Others that want to learn the basics of evaluating property performance
Vinnie hosts all of Birch Island's live webcasts. Please contact him at 617-905-6340 or Vinnie@BirchIslandREC.com with any questions about this training.
About the Presenter
Vinnie Viola is the Principal of Birch Island Real Estate Consulting. Formed in 2013, the practice consults with developers, operators, and investors of multifamily housing about the intricacies Low-Income Housing Tax Credit (LIHTC) program, maximizing real estate performance, and much more. Vinnie is passionate about asset management and coaching professionals at all levels. Over the past decade, he has hosted nearly 300 live webcasts and delivered customized private trainings on multifamily asset management practices and related topics.
Vinnie’s experience builds on work in for-profit, government and not-for-profit organizations that invest in, manage and regulate affordable housing. He spent ten years in leadership roles at Boston Financial Investment Management and Boston Capital, which provided a solid foundation in real estate asset management and the LIHTC program. More recently, Vinnie served as Director of Asset Management at Madison Park Development Corporation. He earned a BA from the University of Massachusetts and an MPA from the University of Texas, Dallas; he also holds a certificate in real estate finance from Boston University’s Metropolitan College.